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Privacy Policy

Privacy is really important for us. Thus Cassiopeia was built with privacy in mind. We do not collect any personal information from you. We do not track you. We do not store any information about you. We do not share any information about you with third parties. We do not use any third-party services that might track you.

All data transfer is encrypted using HTTPS. We use the latest security standards to protect your data.

Every document you send to Cassiopeia is only stored in a temporal cache for the duration of the processing. Once the processing is done, the document is deleted from the cache, even when the processing fails. Of course the resulting PDFs are not stored too.

The only data we store are the request logs for the purpose of usage based billing and to improve Cassiopeia (fraud detection, performance monitoring and error tracking). These logs contain the following non-sensible information:

  • The time of the request (for usage based billing)
  • The associated user (for usage based billing)
  • The IP address of the requester (for security reasons, e.g. to detect abuse)
  • The size of the request (For usage based billing)
  • The processing time of the request (For performance monitoring)
  • The result of the request (success or failure, for error monitoring)
  • Error code (if any, for error monitoring)
  • Input MIME type (For usage statistics)
  • Output MIME type (For usage statistics)
  • The request format (For usage statistics)
  • The response format (For usage statistics)
  • Input size (For performance monitoring)
  • Output size (For performance monitoring)

Cassiopeia is hosted on central europe servers in Frankfurt, Germany and follows the strict data protection laws of the European Union (GDPR).

We don't receive or store any personal or payment data. We use LemonSqueezy for payment processing. LemonSqueezy is PCI-DSS compliant and uses the latest security standards to protect your data. See LemonSqueezy's privacy policy for more information.

If you have any questions or concerns about privacy, please contact us.

Cookies

Cassiopeia currently only uses cookies that are essential for the operation of the site. These cookies are used to store the session information (sign up and login) and are deleted once the session ends. We do not use any tracking cookies.

We use LemonSqueezy for payment processing which also will set essential cookies.

Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc., to help us analyze how users interact with Cassiopeia. Google Analytics uses cookies, which are small text files placed on your computer, to collect standard internet log information and visitor behavior information in an anonymous form. This information is transmitted to Google and may be stored on servers in the United States. The information collected by these cookies includes, but is not limited to, your IP address, geographic location, browser type, operating system, referring pages, time and length of visit, and the pages visited within Cassiopeia.

Why We Use Google Analytics:

  • Usage Analysis: To better understand how users interact with Cassiopeia and improve user experience.
  • Performance Monitoring: To track the performance of the service and ensure it meets the needs of our users.
  • Marketing Insights: To gather insights on user behavior that help us tailor our marketing efforts effectively.

Data Protection:

  • All data collected through Google Analytics is anonymized by Google and is used only to analyze how our website is used.
  • We do not combine the information collected through Google Analytics with any personally identifiable information.
  • IP anonymization is enabled, meaning that your IP address is truncated before being stored by Google.
  • We do not use Google Analytics to track you individually or to collect personal information beyond what is outlined above.

Opting Out:

You can prevent Google Analytics from recognizing you on return visits to our site by disabling cookies on your browser or by using the Google Analytics Opt-Out Browser Add-On.

Google's Use of Data:

For more information about how Google uses data collected through Google Analytics, please visit Google's Privacy Policy and Google Analytics' Terms of Service.

Amendments to Data Use and Privacy Policies

Cassiopeia reserves the right to update this Privacy Policy periodically to reflect changes in our services or applicable law. Users will be notified of any changes to the Privacy Policy through our website or via email. Continued use of the service after such changes indicates acceptance of the updated terms.

Questions or Concerns

If you have any questions or concerns about our use of Google Analytics or our privacy practices, please contact us.